Privacy Policy

1. Introduction

This Privacy Policy explains how First Penny Software Pvt. Ltd. (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your information when you visit our official website or interact with our products and services. By using our website, submitting forms, or engaging with our services, you consent to the practices described in this policy. This policy complies with the Information Technology Act, 2000, the IT Rules 2011, and India’s evolving data protection standards.

2. Information We Collect

a) Information You Provide Directly

• Name, email, mobile number when you fill out contact forms
• Company name, business details, project requirements when requesting a quote
• Support tickets, queries, feedback
• Job application details (resume, experience, skills)

b) Information Collected Automatically

• IP address, browser type, device info
• Pages visited, time spent, click behavior
• Cookies and analytics data (Google Analytics, Meta Pixel, etc.)

3. How We Use Your Information

• Respond to inquiries and provide customer support
• Process service requests, demos, or product onboarding
• Improve our website, products, and user experience
• Share updates, newsletters, or promotional content (only if you opt-in)
• Ensure security, fraud prevention, and regulatory compliance
• Evaluate job applications and communicate regarding recruitment

We do not sell your personal data to any third party. Ever.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to maintain website functionality, understand user behavior, and improve performance. You may disable cookies through your browser settings.

5. Information Sharing

We may share information only in these cases:

• Service Providers: Cloud hosting, email services, analytics, payment partners
• Legal Requirements: If required by law, government authorities, or court orders
• Product Integrations: Only with your permission when using our SaaS tools
• Corporate Events: In case of merger, acquisition, or business restructure

6. Data Security

We take strong measures such as SSL encryption, secure servers, firewalls, and limited employee access. While we follow industry-standard protections, no system is entirely risk-free.

7. Data Retention

We retain information as long as necessary for providing services, complying with legal requirements, and resolving issues. After that, data is deleted or anonymized.

8. Your Rights

• Request access to your personal data
• Request corrections
• Withdraw consent
• Request deletion (where legally allowed)

Email: support@thefirstpenny.tech

9. Children’s Privacy

Our services are meant for individuals 18 years or older. We do not knowingly collect data from minors.

10. External Links

We are not responsible for the privacy or security of third-party websites linked from our platform.

11. Updates to This Policy

Any updates will be posted here with a revised “Effective Date.” Continued use of our website means you accept the updated policy.

12. Contact Us

First Penny Software Pvt. Ltd.

Kavi Najrul Sarani, Khodar Bazar Uttarpara, Kolkata, Baruipur, West Bengal 700144

📧 Email: support@thefirstpenny.tech

🌐 Website: www.thefirstpenny.tech